Frequently Asked Questions

Q: How do I know that you will be able to help?
We will follow up your initial enquiry by phone, e-mail or in writing in order to determine whether we think we can help. We may ask you to send us reports on your child to assist us in making this decision. We will not be able to help if the needs of your child or the services you are seeking are beyond our expertise or specialisms. If this is the case, we will try to direct you elsewhere for advice.

Q: If you are able to help what happens next?
Once we have determined that we are able to help we will send you an information pack explaining how to proceed and asking you to provide us with additional information which will help us prepare to work with your child.

Q: How much will it cost?
This will depend on the extent of our involvement and will be worked out and agreed with you in advance. Our rates are in line with those recommended by our respective professional associations and will reflect our level of experience and expertise, and the benefits of joint and inter-professional assessment.

Q: What if I already have some recent assessment reports?
We tailor individual assessments according to the information which you provide to us. We are able to conduct single discipline assessments e.g. Speech and Language Therapy only, if appropriate.

Q: Where will you conduct the assessment?
At our base in Kenilworth, Warwickshire (see map and directions). This enables us to create an environment which is comfortable for your child to work in and which offers privacy for discussions with you.

Q: How long does the assessment take?
We aim to gather all the information during a one-day or at most, two-day visit to our base.

Q: Do you attend special educational needs tribunals or court hearings?
Our reports are written to enable parents to submit them to Tribunals, but we do not attend hearings ourselves.  We prefer to work in partnership with other service providers and would be happy to attend mediation meetings with you and your Local Education Authority, for example.